The customer is responsible for all leaks, breaks or other problems beyond the service-connecting fitting. Any questions about responsibility are answered by calling our office. A shutoff valve must be installed down stream of the water meter. The meter vault located on a customer’s property must be unobstructed and freely accessible at all times.
In order to address South Hopkins District’s excessive unaccounted for water loss the Commission ordered South Hopkins District to assess a monthly Water Loss Reduction Surcharge of $3.50 per active meter for 48 months, or until $500,668 has been assessed, whichever occurs first, and that a review of the necessity to continue the surcharge beyond the 48-month period be conducted before its expiration. Consistent with the findings in Case No. 2022-00122.
